Notice of cancellation

(1) Right of withdrawal

You can withdraw your order within 14 days of delivery without stating reasons.

You can send your withdrawal in writing (letter, telefax or email), by phone or by returning the articles. You can use the withdrawal form attached to your order confirmation, but this isn't mandatory.
Timely dispatch of the cancellation is sufficient for compliance with the cancellation period. Please send to:

Café Libertad Kollektiv eG
Stresemannstr. 268
22769 Hamburg or
info@cafe-libertad.de or bestellung@cafe-libertad.de

(2) Consequences of withdrawal

If the contract is cancelled, we are obliged to return all received payments, including shipping costs (with the exception of additional costs due to choosing other types of shipping than low-cost standard shipping suggested by us), immediately and not later than 14 days upon receipt of the withdrawal.

For reimbursement, we will use the same form of payment applied to the original transaction unless expressly agreed otherwise. On no account will additional costs arise. We are entitled to refuse reimbursement before we receive the returned articles or evidence of reshipment is presented, whichever may happen first.

The articles have to be returned immediately, in any case not later than 14 days after noticing us of your withdrawal.

This deadline is met if the articles are shipped before the expiry of 14 days. Insofar you are executing your right of withdrawal, you have to bear the expenses of reshipment.

Our customers only have to bear any loss in the articles' value if this loss is due to handling other than necessary to check quality, characteristics and functionality.
 

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